Facility Protection Protests Satisfaction

The following article is reprinted with permission from Graebel Commercial Connections Volume 3 | Issue 2. Click here to read the PDF version. Graebel Van Lines was first to offer standard building protection nationwide. Click here for more about Graebel Commercial Workplace Services. “Asking movers on your bid list how they plan to protect floors, walls, doors, door jambs, and elevators will help differentiate potential service providers,” said Ed Katz, head of the International Office Moving Institute (IOMI®), which has developed techniques to minimize the risk of damage to buildings and trains moving companies in these best practices. According to Katz, IOMI® Certified Office Movers® and IOMI® Certified Project Managers® learn techniques in extensive building protection, and suggests that companies planning a move pay particular attention to how potential movers plan to protect your building’s most vulnerable areas on move day. Ask about the route items in transit will travel. Material for floors should guard [...]

September 13th, 2017|Elevator Pads, Office Moving|

“PICTURE” HOW TO PREVENT DAMAGE CLAIMS

Have you ever taken pictures of your moves? What if you had pictures that could tell you in an instant why you were having damage claims? If you knew the cause of the claims, you’d have a good chance of preventing them. Back in our early days at Peachtree Movers, damage claims got so out of control that I once (jokingly) told a friend that our official slogan should be, “We’ll break your furniture for you very carefully.” But it was no joke; claim expenses were exceeding move revenues. At times I thought that we were in business solely to support the furniture repair companies in Atlanta. Even our limited liability of $.60 per pound per article didn’t prevent us from losing money. Something had to be done and preaching to our movers about being more careful accomplished nothing. The only feedback that I got from my supervisors was finger pointing such as, “You keep [...]

March 25th, 2017|Office Moving|